Refund policy
At SCARZ, we want you to be satisfied with your purchase. If you have any issues with your order, please review our return and refund policy below.
Returns
We do not accept returns except for specific valid reasons that is being contacted to us. However, customers must determine if they want to purchase our products or not before proceeding to final payment.
Exchanges
If you received the wrong size, color, or a defective item, please contact us within 24 hours of delivery. Exchanges are subject to product availability.
Refunds
No refunds. However, could be considered for specific detailed reason being contacted to us.
Shipping Costs
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Original shipping fees are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 24 hours with photos/videos so we can assist you.
How to Request a Return
To request a return, contact:
SCARZ Customer Support
Email: [scarzwearss@gmail.com]
Instagram: [scarzszn_]
Please include:
Reason for return
Photos (if needed)
Thank you for choosing SCARZ.
SCARZ — FEARLESS.